Support Services

Support services are vital to the success of any point of sale system. Our support services are available in 2 forms. Please find more information below.


Free Email Support

Saber POS  offers free email based technical support. We provide this service at no cost to our customers. If you have a question feel free to send us an email at support@saberpos.com and we will get back to you within 24hr period usually less then that.


Phone and Internet Support Services

Saber POS experts are as close as your telephone. Telephone support is offered from 10:00 a.m. until 5:00 p.m., Monday through Friday, Central Standard Time.

Phone and Internet support services are provided to customers with a monthly support subscription plan.  To get signed up for Phone and Internet support, please choose one of the options  below.

Standard Hours Plan 10 – 5 Central time.


Monthly Phone and Internet Subscriptions run $49 per month.


24 Hour Plan


24 Hour Monthly Phone and Internet Subscription $99 per month.

 

What Services are Offered with Telephone Technical Support?

  • Assistance with troubleshooting software and hardware problems.

Telephone technical support services do not include training or menu programing. Please contact us for user manuals and training videos for your particular solution if you did not receive any with your purchase.

 

 

 

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